Shipping Policy

Shipment processing time

All orders are processed promptly within 24 hours. Once your order is processed, you'll receive an email notification. We'll also provide you with an estimated shipping time as soon as it becomes available. Please note that shipping times may vary depending on our vendors.

Please note, there are no shipments or deliveries on weekends or holidays.

Shipping rates and delivery estimates

Shipping Charge: A 5% shipping charge will be added to all domestic orders, regardless of order size or destination within the continental United States.

For select items that require home delivery, we partner with a final mile freight service, such as Sunbelt, to ensure safe and reliable delivery to your doorstep. In these cases, the Angela Neel team will facilitate communication and coordinate shipping and delivery between you and the freight service.

Please note that shipping times may vary for these items, and effective communication via email or phone is essential to ensure a smooth delivery process. Rest assured, we are dedicated to providing you with the best possible shipping experience for your home decor needs.

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation and order tracking

You will receive an email containing shipment confirmation and tracking number details as soon as they become available to our team.

Damages

If an item arrives damaged, please contact us immediately at info@angelaneel.com with your order number. Our team will respond promptly with further instructions and a return label for your damaged item. 

International Shipping Policy

We do not ship internationally at this time.